Privacy policy
This policy explains how Cosino Company Limited, trading as Maison Moya, collects, uses, shares, and protects personal information when you use our stores or place an order.
Controller & contact
The data controller is Cosino Company Limited, CR 79184924, Room 2902, 29/F, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong. For privacy requests, email contact@maison-moya.com.
Information we collect
We may collect contact, account, order, payment-status, delivery, support, device, browser, cookie, and website-interaction information. Payment providers process full card details; Maison Moya does not store your complete card number.
Why we use it
We use information to operate checkout, fulfil and support orders, prevent fraud, meet legal and accounting duties, improve the store, measure performance, and—with consent where required—send marketing or personalise advertising. Our legal bases can include contract, legal obligation, legitimate interests, and consent.
Shopify & service providers
Our store is hosted by Shopify. We share only necessary information with Shopify and providers that help with payments, fraud prevention, fulfilment, carriers, customer service, analytics, advertising, and IT. Some providers process data outside your country using the safeguards required by applicable law.
Cookies & marketing
Cookies support core store functions, preferences, analytics, and advertising. Use the cookie controls shown on the site to manage non-essential cookies. You can unsubscribe from marketing email at any time; transactional order messages will still be sent.
Retention & security
We retain information only as long as needed for the purposes above, legal record-keeping, disputes, and fraud prevention. We apply reasonable organisational and technical safeguards, but no online transmission or storage system is completely risk-free.
Your rights
Depending on where you live, you may request access, correction, deletion, restriction, portability, objection, withdrawal of consent, or an appeal of a privacy decision. You may also complain to your local data-protection authority. We may need to verify your identity before acting.
Children & updates
The store is not directed to children and we do not knowingly collect their personal information. We may update this policy when our practices or legal duties change; the current version and revision date remain published here.
Cosino Company Limited · Last updated: 12 July 2026.
